Results via webhook
Every call ends in an event with transcript and outcome.
EVENTcall.completed
{
"event": "call.completed",
"result": "cita_reagendada",
"duration": "00:48",
"transcript_url": "https://api.ingenia-labs.com/v1/vox/calls/cl_8Zp/transcript"
}
PARAMETERS
result
string
One of the agent's outcomes
duration
string
Connected minutes