WHATSAPP · SMS · CORREO CERTIFICADO
Soova: Omnichannel communications
WhatsApp, SMS and certified email from a single platform.
Enterprise omnichannel suite: WhatsApp Business Platform notifications, high-speed SMS delivery, and email with RFC 3161 timestamping and legal validity. All managed via a unified API and a modern web console.
01 CAPABILITIES
WhatsApp Business Platform
Meta-synced interactive HSM templates, action buttons, dynamic variables and strict opt-in consent management.
SMS Masivo y Transaccional
Direct high-speed carrier routes, corporate alphanumeric sender ID and automatic SMS fallback when WhatsApp fails.
Certified & Transactional Email
Verified delivery (SMTP 250), RFC 3161 trusted timestamping, legal proof PDF certificates with audit trail and .tsr tokens (Law 527 & 2213).
Domain Authentication & Custom Sending
Root domain verification with automatic DNS records (DKIM, SPF, DMARC) and tenant-level reputation isolation on Amazon SES.
Web Console & Unified API
Self-service web dashboard at soova.ingenia-labs.com and REST API at api.soova.ingenia-labs.com with granular CAS keys and Idempotency-Key.
Traceability & Signed Webhooks
Real-time status events (queued, sent, delivered, read, opened, certified) signed via HMAC-SHA256 and exponential retries for 24h.
02 LIVE
One unified endpoint. Three channels.
Send over WhatsApp Business, SMS or Certified Email with RFC 3161 timestamping. Every status change reaches your webhook with complete traceability.
Verified delivery (SMTP 250) with full legal proof (Law 527/1999 & Law 2213/2022), immutable RFC 3161 timestamping and PDF certificates with SHA-256 hash.
POST /v1/whatsapp/messages
Authorization: Bearer sk_live_...
Idempotency-Key: 7b29a1f4-8c42...
{
"to": "+573001112233",
"template": {
"name": "pedido_enviado",
"language": "es",
"variables": ["A-2291", "24 horas"]
},
"fallback": "sms"
}
POST /v1/sms
Authorization: Bearer sk_live_...
Idempotency-Key: c9d08e1a-4122...
{
"to": "+573001112233",
"text": "Tu pedido A-2291 ya salio de bodega y esta en camino.",
"sender_id": "SOOVA"
}
POST /v1/emails
Authorization: Bearer sk_live_...
Idempotency-Key: f3e2a1b9-7711...
{
"type": "certified",
"domain": "cliente-demo.co",
"to": "destinatario@empresa.com",
"subject": "Notificación Judicial / Contrato A-2291",
"html": "<h1>Notificación Oficial</h1><p>Adjuntamos el contrato...</p>",
"attachments": [
{
"filename": "contrato.pdf",
"contentType": "application/pdf",
"content": "JVBERi0xLjQKJcTl8uXrp..."
}
]
}
GET /v1/emails/em_89fAb1/report Authorization: Bearer sk_live_... # HTTP/1.1 200 OK # Content-Type: application/pdf # Content-Disposition: attachment; filename="certificado-em_89fAb1.pdf" # # [SOOVA CERTIMAIL - ACTA PROBATORIA] # • Estampado de Tiempo Confiable RFC 3161 # • Entrega Verificada (SMTP 250 OK) # • Hash SHA-256 Inmutable del Mensaje y Adjuntos # • Validez Jurídica Plena (Ley 527 de 1999 y Ley 2213 de 2022)
03 HOW IT WORKS
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01
Set up your channels
Register your domain (DKIM/SPF), connect your WhatsApp number and set your SMS sender in the Soova console.
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02
Send via API or Web
Dispatch WhatsApp, SMS or Certified Emails with a single authenticated POST or from the visual composer with live preview.
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03
Proof & Traceability
Receive status via webhooks or download legal proof PDF certificates with immutable timestamps.