PRODUCT 01 / MESSAGING API

Message API: Messaging API

PERSONALITY · The messenger: direct, punctual, reliable.

Outbound WhatsApp and SMS messages from a single endpoint.

Notifications, confirmations and campaigns over WhatsApp Business Platform and SMS. You pay Meta's official rate plus an Ingenia fee per outbound message.

WhatsApp + SMS
CHANNELS
Outbound only
MODEL
LIVE ACTIVITY
messages.send · whatsapp → delivered · 168 ms

01  CAPABILITIES

Message API
01

WhatsApp Cloud API

Number, verification and templates managed by us.

02

SMS

Local carrier routes and alphanumeric sender.

03

HSM templates

Catalogue synced with Meta and variable validation.

04

Status webhooks

sent, delivered, read and failed, signed and retried.

02  LIVE

One POST. Two channels.

The same payload sends over WhatsApp or SMS. Every status change reaches your webhook in the same shape.

POST /v1/messages
Authorization: Bearer sk_live_...

{
  "channel": "whatsapp",
  "to": "+573001112233",
  "template": {
    "name": "pedido_enviado",
    "language": "es",
    "variables": ["A-2291"]
  },
  "fallback": "sms"
}

03  HOW IT WORKS

  1. 01

    Connect your number

    We verify your WhatsApp Business account and SMS sender.

  2. 02

    Send with a POST

    One payload, two channels. Optional SMS fallback.

  3. 03

    Receive statuses

    Every delivery and read reaches your webhook.

NEXT PRODUCT · 02 Iris. AI screen