PRODUCT 01 / MESSAGING API
Message API: Messaging API
PERSONALITY · The messenger: direct, punctual, reliable.
Outbound WhatsApp and SMS messages from a single endpoint.
Notifications, confirmations and campaigns over WhatsApp Business Platform and SMS. You pay Meta's official rate plus an Ingenia fee per outbound message.
WhatsApp + SMS
CHANNELS
Outbound only
MODEL
LIVE ACTIVITY
messages.send · whatsapp → delivered · 168 ms
01 CAPABILITIES
Message API
01
WhatsApp Cloud API
Number, verification and templates managed by us.
02
SMS
Local carrier routes and alphanumeric sender.
03
HSM templates
Catalogue synced with Meta and variable validation.
04
Status webhooks
sent, delivered, read and failed, signed and retried.
02 LIVE
One POST. Two channels.
The same payload sends over WhatsApp or SMS. Every status change reaches your webhook in the same shape.
POST /v1/messages
Authorization: Bearer sk_live_...
{
"channel": "whatsapp",
"to": "+573001112233",
"template": {
"name": "pedido_enviado",
"language": "es",
"variables": ["A-2291"]
},
"fallback": "sms"
}
POST /v1/messages
Authorization: Bearer sk_live_...
{
"channel": "sms",
"to": "+573001112233",
"text": "Tu pedido salió de bodega.",
"sender_id": "INGENIA"
}
03 HOW IT WORKS
-
01
Connect your number
We verify your WhatsApp Business account and SMS sender.
-
02
Send with a POST
One payload, two channels. Optional SMS fallback.
-
03
Receive statuses
Every delivery and read reaches your webhook.